Q. What types of merchants do you not accept?
A. Adult Internet, Internet gambling, escort services, airlines, illegal activities of any kind, collection agencies (if written off debt).
Q. What credit card types may I accept?
A. You will automatically be set up to process VISA, MasterCard, Discover and American express transactions with next day funding.
Q. How long will it take to receive approval of my application?
A. Typically within the same business day, based on credit.
Q. Am I required to have a retail storefront to process credit cards?
A. This is not a requirement.
Q. Will I need to purchase additional equipment?
A. You will not need any hardware, but you will need one of our real-time gateway systems or PC software programs if you do not already have a system in place.
Q. What type of bank account do I need?
A. You will need a business checking account. Your bank must allow this account to be credited and debited via ACH methods.
Q. What happens after my application is approved?
A. After we approve your application, we will send you an email that confirms your approval and contains your assigned Merchant ID number. You will also receive an email explaining your real-time setup (if you are using one of our systems). Note: You or your e-commerce provider will need to perform a small amount of configuration when setting up your real-time processing environment. You will receive a Welcome Packet by mail that explains this process in more detail.
Q. What is a monthly minimum?
A. Set by Visa, MasterCard the
monthly minimum fee is not an extra fee, but rather a minimum amount that is set by Visa and M/C that they need to have in fees. As long as your credit card fees meet or exceed this minimum, you are not charged any extra fees. However, if your monthly fees are less than this minimum, then you are charged the difference up to the minimum. For example, if you have $20 in rate fees in a given month, and your account has a $25 monthly minimum on it, you will be charged an additional $5 to meet the monthly minimum.
Q. How quickly can I begin processing credit cards once my application is approved?
A. 99% of all merchants are approved with 24 business hours from the time we have your application/agreement. At this point you can begin your e-commerce integration and initiate credit card processing thereafter.
Q. How will I get paid for credit card transactions?
A. Your designated checking account will be credited for transactions within 1 business days of batch submission.
Q. Who will review the information on my application?
A. Our merchant underwriting and activation group will review your application. The information you provide is kept confidential.
Q. What is the cutoff time in my time zone?
A. The payments are batch processed by time zone, and each batch processed by 7PM Eastern Time/4PM Pacific Time/1PM Hawaii Time will be eligible for next day account deposits.
Q. Do you offer a free shopping cart?
A. Yes, ask you representative for more details.
Q. Do you have a set-up fee?
A. No.
Q. My credit is not the greatest, can you help?
A. Yes, we will work with you.
Apply now.
Q. What are your rates?
A. It all comes down to your method of acceptance swiped (retail) or non-swiped (e-commerce, telephone).
Request a free Rates & Fees quote.